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FAQ's

Q: How long does the Moonshine caddy glow?
A: All of the Moonshine caddies will glow for up to 8 hours if exposed to approximately 30 minutes of light.

Q: Do rechargeable batteries fit in the caddies?
A: Yes, each battery in a caddy fits into its own sleeve and must be within the specification measurements for that particular battery cell. Rechargeable batteries are almost always on the high end of that spectrum. We continually check the caddies with numerous brands of rechargeable batteries to make sure they meet the requirements.

Q: Can I place an order by phone?
A: Yes, we accept orders by phone, fax or email. To place an order by phone, please use our toll free number (866) 540-7260 and we will be happy to help you Monday through Friday from 8:30 am 4:30 pm CST. If faxing an order, please send your request to (630) 377-7264 with your name, billing address and shipping address (if different) along with your credit card information. You may email us with an order or questions at customer.service@powerpax.net.

Q: Can you customize caddies with particular battery cell combinations?
A: Customizing a caddy would require us to manufacture a new injection mold. However, we continue to take suggestions from all of our customers and with these comments we determine which caddies would be most popular. Many of our current versions were created based on customer feedback. Feel free to contact us with suggestions or comments at customer.service@powerpax.net.

Q: Where are the caddies manufactured?
A: Our company designs, engineers and manufacturs the battery caddies in St. Charles, Illinois with our parent company, Foreman Tool & Mold. Not only do we manufacture and produce parts at Foreman Tool, we also use local companies for product packaging, office resources, shipping supplies and sales/website development.

Q: My friend is in the military and would love this. Will you ship to an APO/FPO?
A: Yes we will. Please check out our Shipping & Handling page for more information on how and where we ship.